Job Overview
We are seeking dedicated and enthusiastic Volunteer Assistants to join our team to help with our new charity shop project. Including set up, sorting, pricing, and sales.
This role is ideal for individuals who are passionate about making a positive impact in the community and wish to gain valuable experience in a supportive environment. As a Volunteer Assistant, you will play a crucial role in supporting our organisation’s initiatives and ensuring smooth operations.
Please note we are always on the look out for volunteers to drive our minibuses, provide office admin support and assist on our regular events in and around RBWM at schools, clubs, shopping centres. Let us know if you can help.
Responsibilities
- Assist with various administrative tasks, including cash handling, till operation, sorting, pricing and retail sales.
- Provide a friendly ear for our Talking Tables initiative. Supporting those who are lonely or in need of company.
- Provide exceptional customer service by engaging with volunteers and members of the community, addressing inquiries, and offering assistance as needed.
- Support the planning and execution of events and activities, ensuring all logistical details are managed effectively.
- Collaborate with team members to develop promotional materials and assist in outreach efforts.
- Utilise IT skills to manage digital communications, including social media updates and email correspondence.
- Maintain an organised workspace and ensure that all materials are readily available for use by volunteers and staff.
Qualifications
- Strong customer service skills with a friendly and approachable demeanour.
- Previous administrative experience is advantageous but not essential; willingness to learn is key.
- Proficiency in IT, including familiarity with common software applications (e.g., Microsoft Office Suite).
- Excellent organisational skills with the ability to multitask effectively.
- A proactive attitude and the ability to work both independently and as part of a team.
- A genuine interest in contributing to community-focused initiatives.
Join us as a Volunteer Shop Assistant and be part of a rewarding experience that not only benefits others but also enriches your own personal growth!
