Community Transport & Dial-a-Ride

Our Community Transport and Dial-a-Ride Service supports individuals and community groups across the Royal Borough of Windsor and Maidenhead, helping those with mobility needs travel safely and comfortably for day-to-day journeys — whether it’s to the shops, a social club, or to visit friends and family.

If you need a little extra help getting out and about, People to Places is here for you.

Accessing Community Transport

Once you’re a member of People to Places, you’ll be able to book our Dial-a-Ride service. We operate daily across the Borough and aim to make travelling as simple and stress-free as possible.

To book, just call our Booking Line on 01628 587920. We always do our best to accommodate last-minute requests, although advance notice is appreciated to ensure availability.

A carer or assistance dog can travel with you free of charge, and with enough notice, we may be able to offer evening and weekend bookings too.

Need a Little Extra Support?

When travelling with People to Places, a carer or family member is welcome to come along at no extra charge. For those travelling alone, our friendly drivers are there to help you get on and off the vehicle, and our volunteers may be available to accompany you during your outing — whether it’s around the shops or to wait with you until you’re ready to return home.

Eligibility

To use our Community Transport and Dial-a-Ride service, you must:

• Be a resident of the Royal Borough of Windsor and Maidenhead
• Be unable to use public transport due to disability, illness, vulnerability or social isolation

Dial-a-Ride Sample Fare Prices

Once you are a Community Transport member and you start travelling with People to Places, each journey will be charged at a subsidised rate. You will pay a fare for each time of each travel. We will inform you of the cost of your journey at the time of booking.

Here are some examples of common fares to give you an idea of our fare prices.

*Fares correct as of 1 April 2025 and subject to annual review and change.

Hospital Transport Service

If you’re looking for transport to a hospital or specialist clinic, our new Hospital Transport Service may be more suitable.

This is a dedicated door-to-department service, available to anyone who needs help getting to a medical appointment — you do not need to be a member to use this service.

We’ll collect you from home (or another location), take you directly to the hospital, and escort you to the reception desk of your specific clinic or department.

It’s a more personal and supportive alternative to a standard taxi journey, designed to help you arrive safely, comfortably, and on time.

To find out more, visit our Hospital Transport Service page or call us on 07845 085442.